Tag: don norman
June 30, 2010: The Triumphant Return of the Monster Link Post
The end of the repair story At the end, a very positive experience with Apple support. The repair was free, done when they said it would be done, and all told, I spent less than fifteen minutes in the store between both halves of the visit. Plus, they replaced the top part of my pre-unibody MacBook, which was worn down and discolored from my gunky hands, almost as though they didn’t want an ugly Mac in the field.